Austin’S # 1 EUROPEAN AUTO REPAIR EXPERTS

This was the first time I needed to have a 2014 S4 serviced since purchasing it a few months ago. I knew the Audi dealerships would be expensive, and possibly try to sell me some additional work. I found only 3-4 German-car shops in Austin and in addition to checking reviews, called them all. I live pretty far away, needed the car towed (major coolant leak) and don’t have someone to drive me. (Uber rarely picks up where I am.) In essence, I was looking for someone to give me some options and give me some advice. (Tell me what to do!) The receptionist at EA was easily the most concerned and helpful.) My car was in the shop later that day and ready 48 hours later. I heard from service advisors several times and when I called, they went out and spoke to the mechanic. Great service, great work and a fair price. Glad I found them.

The BEST of the best. I was a long time customer to another BMW repair shop. After years of slow service, I was so excited to see how quickly my vehicle service was done here. They go above and beyond, staff is friendly, and are great communicators. I’m referring everyone to get their vehicles services here!

Great experience all around! Russell was exceptional with communication and very knowledgeable on all my issues.

I'm genuinely pleased with my recent experience with Russell, Brianna, and the fine folks at European Motorwerks (EM). The dealership wanted $$$$ to replace a part that, it turns out, didn't need to be replaced. EM saved me $2K+ and I had my car back in running condition in less than 24 hours (it took 3 days for the dealership to get my car in their queue). I also enjoyed clear and consistent communications with EM’s staff throughout the entire process (initial contact, towing, diagnostic, estimate, etc.), which is important to me. I can't recommend this group highly enough!

The folks here are great, and able to accommodate service on my schedule despite short notice sometimes. They are transparent about work needed and their techs are thorough and timely.

These guys really understand the vehicle ownership experience - fix what needs fixing in the most cost effective way possible. They tracked a shifter linkage issue on my Beetle to a single failed component and resolved the issue, diagnostics and labor included, for a fraction of what the dealership was asking for the full shift cable assembly alone. Great customer experience!

Russell, Robert and the entire staff here were great. They explained the issues with my vehicle to me in a way that I could understand. They got the work done quickly, and I was very pleased with the pricing. I highly recommend this business.

The one place that could change tires AND alignment on new BMW. Super convenient and fast service. Can't say the same for the BMW dealer. Russell was great.

I had a gear box situation and they fitted me in first thing Monday morning after a call from me at 8.30 am. They went above and behond to get me a diagnostic that morning I and was given time to explain situation which was very appreciated. In summary, Great, swift and personable experience.

I had a great experience with this establishment. They were able to take my car in for an oil change the same day I called in and the price was more than fair. In addition to that they not only made recommendations for things they observed but educated me on why those things were important and didn’t make me feel pressure to get it done right now or with them which I really appreciated. Will definitely be going back there in the future.

Very nice, explained to me what I needed to do and gave me a few options. Didn’t make me feel small like a lot of other places. Russell was super helpful, and I’ll definitely go back again

Wow. Miracle workers. Not only that, everyone I worked with was so kind and transparent. Russell made sure I was taken care of as a

walk-in client with a bizarre issue that, according to Internet forums, was a lost cause. Not here though! The dedication, integrity, and commitment to problem-solving at European Motorwerks cannot be beat. So thankful I stopped by because now I know it’s the spot!

Best experience. Got to them with very little hope. But given back my BMW X5 in the best condition. My man Russell, he is the best, very straightforward. Would recommend him as the best.

The best hands down in the city. This place was unbelievable. Anything mechanical, they can fix. RUSS is the man, the best person and extremely reliable. He wrestled with my insurance company to make sure that everything and new parts were purchased correctly. Russ Is no joke, the staff was very friendly and the mechanics held up good on their end but also got repairs done in a timely manner. I bring my BMW here for oil changes, mechanical issues, ANYTHING. If you’re curious about everyone else, give this place a shot and I promise you’ll be a lifelong customer. The owner is extremely good as well. I can’t say enough good things about this company!

I’ve taken my car here for a few different issues that I’ve had and they are very understanding and will always work with you. One time I had a coolant leak and I bought this aftermarket part that I thought was the culprit to the problem and while it wasn’t the problem, they still installed the part for me, which was a little bit out of the way of the repairs that were necessary, which was really nice of them. For my next visit to the shop, I needed brakes done, or at least thought I did, and they gave me a complementary diagnostic for my brakes as well as a quote to fix the problem. In the end, they recommended not doing the repairs because I had plenty of life left on my brake pads. These guys are quick and do honest work. Russell will shoot you straight every time. I’ll take my car here for all future repairs. Thanks European Motorwerks.

European Motorwerks is reliable and trustworthy. A year ago they fixed an electrical problem in my 2005 VW Beetle that was elusive and frustrating, but they stuck to it and fixed it. A year later it's still running well, so I took my car back for an ac recharge. They did a great job on my VW, and my sister's Volvo XC90 as well (ac fix).

The friendly staff were very honest & upfront with me from the start. I was very impressed on how quickly they were able to diagnose and repair my Mercedes C300! I dropped it off on a Tuesday & they were able to replace one of the fuel pumps and have me back on the road before the weekend. Huge thanks to Russell for keeping me informed throughout the process. The technician even came out to provide a detailed explanation which I appreciated. I highly recommend 10/10 & definitely will be going to them moving forward for all of my maintenance needs!!

My experience at European motorwerks, was an excellent experience. I’m not finished with my experience. I had to actually get a diagnostic and I will have to bring it back later on to get the major work done, but I am pleased with the service. I’m pleased with the business and I will be back.

Absolute amazing experience at this place. Russell and the team did everything they could to repair my car, and do the job right.

Between fighting with insurance and taking personal time to do the job to a high standard, I cannot recommend Russell and his team enough. 100 out of 5 stars.

They were kind patience considerate, one of my best car maintenance experiences. I hate dealing with anything car related but they made it easy. I didn’t feel like I was being taken advantage of due to lack of car knowledge. Thank you so much especially Russell😘

Reasonable price

The team at European Motorwerks is exceptional! I have referred them to others many times. They expedited my parts and worked tirelessly to meet my timeline. They even caught a repair that Mercedes did not! You will definitely be thankful you brought your vehicle to them!

These guys are the best! Russel was extremely knowledgeable and so helpful. Everyone that works here was friendly and approachable. With their fair prices and timely work, European Motorwerks will always have my business.

Great price

If I could give more than 5 stars you'd see it! This place is my new go to for my Benz. I had an oil change and coolant flush with another business and they screwed it up. Long story short I brought it to Russell there at European motorwerks with a big oil leak and his crew go to work right away. They even saved me on my bill by having the previous company pay for their own damages! Do yourself a favor and give these guys a try. The saying goes "you get what you pay for" pay for great service here not BS and bad vibes elsewhere. Thanks again Russell

First time customer here. Just picked up my car, and have decided this is the only place I'm taking my car from here on.

Russell was super helpful, incredibly knowledgeable, and even got my car back to me a full day early from the original time quote.

I've been very skeptical of repair mechanics in general for a long time, but these guys are restoring my faith that there are honest mechanics out there who care more about the cars than the profits. Thanks guys, see you soon. Just hopefully not too soon!

Great price

10 out of 10 experience!!

European MotorWerk Is a great repair shop that will offer you great Customer care, reliable services and reasonable pricing.

They did a great job on my CLA 45 AMG replacing front brake pads and rotors, engine light is gone, along with break error message on a display.

I’d definitely recommend European MotorWerks shop for anyone looking to repair their foreign motor.

I can’t recommend them enough! Russell was very helpful and accommodating. I needed a battery replaced last minute and he found time to make it happen same day and within an hour. They are honest and reasonable and very professional. I’m very pleased with the quick turnaround and turnout. I will be coming to them from now on :)

Had my 2012 Audi TT serviced at European Motorwerks after hearing good things about the shop and am a new fan! From start to finish, I felt like my car and wallet were in good hands. Was concerned about over investing in my older car, but Russell and team understood and did their best to identify the things that were needed and address them at a fair price. They gave my car a full assessment and I feel confident in driving it for another 50k miles. Would recommend.

Let me preface this with the fact that they did not ask me to write a review, they were so amazing that I feel inclined to post this. I called midday and asked when they could get my BMW in bc my brake fluid light came on. Russel took it upon himself to take my car in that very day at 3pm, replace my brake pads and flushed out my brake fluids because he knew this was an urgent matter. I came here last year when I had a coolant issue and they were just as amazing. They finished all of my brake issues within TWO HOURS!?!? This place is insane from their customer service to knowledge and expertise, they know what to do and they get it done RIGHT! Made this such a stress free experience. Could not recommend more, I’m still in shock. THANK YOU Russel and team!!!!!!

Five Star Quality service. I brought in my BMW for maintenance, the shop took the time out to research issues BMW had with the make of the vehicle and forward me to BMW for an on the shop fix. Definitely recommend this shop. Great customer service you will feel like family.

I stopped by European Motorwerks after my Mercedes-Benz dealer quoted an expensive motor-mount replacement. They offered to do a proper diagnostic right away, so I left the car with them. They thoroughly inspected it and took it for a test drive. A couple of hours later they called to say everything was functioning perfectly—no repairs needed. That honest diagnosis just saved me several thousand dollars.

I’ve also had my BMW serviced there on multiple occasions and have always been impressed.

Highly recommend European Motorwerks for anyone with a European car—they’re knowledgeable, fair, and truly put the customer first.

I stopped goIng to the Audi dealership

For service on my A6 because their customer is terrible and their prices are ridiculous. Customer service at European Motorwerks has been great, and their prices are reasonable. After dealing with the owner, Chris, I trust that they do a good job on the work that is necessary without adding unnecessary services.

Did a great job with excellent service. They diagnosed the problem, scheduled a repair appointment, ordered the parts needed, and had my car ready to go. Courteous and thorough, answering all my questions.

I brought in my 10+ year old Porsche that needed extensive repair. European Motorwerks quickly gave me a quote and a transparent explanation of what it needed and why. Their quote was a fraction of the cost a different shop quoted me the day before and were much better at answering my questions.

They sourced great parts for my repairs, once again better than a previous shop offered. The repairs were done in a satisfactory timeframe and my vehicle was returned in great shape.

Customer service was responsive and friendly throughout the process. I will be taking my other car here as well, and will recommend them.

I brought my Mercedes in for routine maintenance and Chris and Eric took great care of my car. Everyone was super friendly and customer service was top notch.

These guys are on the money! Great service, reasonably priced, professional and very respectful. Russell was the individual who took care of me and he was terrific. He explained my auto problem, what it would cost, how long it would take... and all with a professional demeanor...and a good sense of humor. I totally recommend this place for all of your auto repairs.

Amazing!! Honestly, the best and fastest car service I have ever received.

Took my 2012 VW Beetle in right at closing time on Friday and left it over Easter weekend. Got a call at 9:14am Monday morning with the diagnosis (coils) and was driving my car by 1:00pm that day.

They were very detailed in their explanation of the issue and the price was extremely fair.

These guys have my business!

Took my BMW here for an oil change. The courteous, professional service is tops. If you have a European vehicle take it here.

This place is honest and very communicative. I highly recommend for any needs. Audi tried charging me $620 for a tire issue and they did a great job/same job for only $130. The staff is friendly and they got it done in less than an hour. Highly recommend especially if you drive a foreign.

Great team very professional...

They did a great job on my bmw 328i they also did a little check out for free.

Very willing to go over the details of my car's repair with me and felt very transparent

Recently bought a bmw 335i and was curious what shape it was in. Took it in for a buyers inspection and they let me chill out inside for a few hours while they looked it over. Came back with a full inspection and quotes on all repairs needed. Ended up getting a leaky oil sensor replaced and a new oil change. Took off the cost for inspection and just charged me for the repairs! Amazing customer service. Friendly staff

I had a laundry list of problems with my VW and thought I should take it to a specialized shop so she could get the repairs she deserved!

Russell at European Motorwerks was super honest with me, communicative + fair. I needed all kinds of things like a new side mirror (which they took lots of care to color match--my car is very specific). For what they did (and the quality of the work), the price was totally reasonable.

Highly recommend for anyone looking for a place to take their needy and pampered euro cars. Looking at these reviews, they clearly deal with a lot of bs, and they were still super kind to me. This is all to say, I won't take my car anywhere else. Thank you Russell!!

My BMW's coolant light was going on and off so I took it here first thing in the morning with no appointment. I was nervous because I haven't been before and it was the day before thanksgiving. They fixed the issue same day but also kept me updated throughout the day. I really appreciate their business and I would definitely return! I also got 20% off for being a new client. No complaints here!

Good people work here. They tell you what's up. I service my bmw here. No complaints. Very professional.

Highly recommend! Employees are extremely helpful! Shoutout Russell for his assistance!